Your privacy

Last updated: This Privacy Policy explains how Learn To Read The Quran (“we”, “us”, “our”) collects, uses, and protects personal information when you use our website, create an account, enrol in courses, or contact us. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Learn To Read The Quran is the data controller responsible for your personal information in connection with our online learning platform.

Contact: Email: info@learntoreadthequran.com

2. Information we collect

• Account data: name, email address, password (stored in encrypted form), profile details, and role (for example student).
• Enrolment and learning data: courses purchased or accessed, progress, quiz results, certificates, and support messages.
• Payment data: billing name, transaction references, and amount paid. Card details are handled by our payment providers; we do not store full card numbers.
• Technical data: IP address, browser type, device information, cookies, and log data about how you use the Platform.
• Communications: emails, contact form submissions, and feedback you send us.
• Marketing preferences: whether you have opted in to newsletters or promotional messages.

3. How we use your information and lawful bases

We use personal data only where we have a lawful basis under UK GDPR:

• Contract: to register your account, process enrolments, deliver course access, provide support, and manage refunds.
• Legal obligation: for tax, accounting, fraud prevention, and responding to lawful requests.
• Legitimate interests: to secure and improve the Platform, analyse usage, and defend legal claims, balanced against your rights.
• Consent: for non-essential cookies and marketing emails where required. You may withdraw consent at any time.

4. Course sales and payment processors

When you buy a Course, we share necessary data with payment processors (such as Stripe or other providers enabled on our site) to take payment and prevent fraud. Those providers act as independent controllers or processors under their own privacy policies.

5. Marketing

We may send service messages about your account, purchases, or course access without marketing consent. Promotional emails are sent only where permitted by law, typically with your consent. You can unsubscribe using the link in any marketing email or by contacting us.

6. Cookies and similar technologies

We use cookies and similar technologies to operate the Platform, remember preferences, measure performance, and (with consent where required) support analytics or marketing. You can manage cookies through our cookie notice and your browser settings. Some features may not work if you disable essential cookies.

7. Sharing your information

We do not sell your personal data. We may share it with:

• hosting, email, analytics, and IT support providers under data processing terms;
• payment processors to complete transactions;
• professional advisers (lawyers, accountants) where necessary;
• regulators or law enforcement when required by law.

We require processors to protect data and use it only for the services they provide to us.

8. International transfers

Your data is primarily processed within the United Kingdom. If we transfer data outside the UK, we use appropriate safeguards such as UK adequacy regulations, standard contractual clauses, or other mechanisms approved under UK data protection law.

9. Data retention

We keep personal data only as long as needed for the purposes above, including:

• account and enrolment records: while your account is active and for a reasonable period afterwards;
• transaction records: as required for tax and accounting (typically up to 6 years in the UK);
• marketing suppression lists: if you opt out, so we respect your choice.

We may retain anonymised or aggregated data that cannot identify you.

10. Your rights

Under UK data protection law you have rights to:

• access a copy of your personal data;
• rectify inaccurate data;
• erase data in certain circumstances;
• restrict or object to processing in certain circumstances;
• data portability for data you provided, where processing is automated and based on contract or consent;
• withdraw consent where processing is based on consent;
• lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

To exercise your rights, email info@learntoreadthequran.com. We may need to verify your identity before responding.

11. Security

We use technical and organisational measures to protect personal data, including encryption in transit, access controls, and secure hosting. No online service is completely secure; please use a strong password and keep it confidential.

12. Children

Our services are not directed at children under 13. Users under 18 should have parental or guardian consent. If you believe we have collected a child’s data without appropriate consent, contact us and we will take appropriate steps.

13. Third-party links

Our Platform may link to external websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

14. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be published on this page. Where changes materially affect how we use your data, we will notify you as required by law.

15. Contact

Questions about this policy or your data: info@learntoreadthequran.com.

See also our Terms and Conditions for information about course purchases and consumer rights.